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Shipping Information

We are currently offering FREE SHIPPING* on orders of $100 or more from our website within the Continental U.S. (48 states).

*This promotion excludes BMW Riders' Apparel. Free shipping is only valid on the initial shipment and does not include shipping on Returns or Exchanges. This offer may be discontinued at any time.

  • We ONLY ship to PHYSICAL ADDRESSES (no PO Boxes) in the United States.
  • We DO NOT ship outside of the US.
  • We DO NOT bill credit cards unless they are billed to a US address.

Our FLAT RATE SHIPPING rates in the Continental U.S. (48 states), are as follows:

SPEND: SHIPPING RATE WILL BE:
$1.00 - $10.00 $7.00
$10.01-$49.99 $10.00
$50.00-$100.00 $15.00
$100.01-$150.00 $20.00
$150.01-$200.00 $25.00
$200.01-$300.00 $30.00
$300.01-$350.00 $35.00
$350.01-$600.00 $40.00

Shipping to Alaska and Hawaii is ACTUAL and will be calculated after your order has been placed.

Currently, we do not ship outside of the United States or to Puerto Rico, Virgin Islands and Guam.

If you have any questions please feel free to contact us via email or phone 650-966-1183 option 1.

RETURN POLICY

All returns require that you first call us (650-966-1183, option 1) to obtain a Return Merchandise Authorization ("RMA") number within 30 days of your original purchase. CALmoto.com will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days. CALmoto.com must receive the returned products within this timeframe. RMA numbers will not be extended or reissued. RMA number(s) must be prominently displayed on the shipping label of boxes containing the returned product.

We will accept merchandise for return, up to 30 days from purchase date, if the item is in new and unused condition, in undamaged, original packaging with the following exceptions:

  • Special order returns will be subject to a 15% restocking fee.
  • No returns on helmets.
  • No returns on boots or gloves that show any wear.
  • No returns on jackets or pants that may have the scent of smoke or perfume or show any wear.
  • No returns on any repair manual, both written or CD.
  • No returns on electrical parts.
  • No returns on sale or closeout items.
  • No returns after 30 days from purchase.

CALmoto.com will make every effort to ensure your authorized return will be processed promptly and courteously.